In the area of haulage the Timing is key, because it determines that products are transported, especially if they are fresh, arrive on time and in perfect condition to your destination.
One of the factors that delayed the departure of loaded trucks heading to your destination, which makes them longer standing, and consequently less productive is the daily process of cleaning and sanitizing which should be subjected to.
The trucks for haulage must be in perfect condition, both outside and inside; not only in their conservation, no hits, care, etc., but must be sanitized inside and outside every day, to prevent contamination of products, proliferation of bacteria harmful to health, etc..
When we talk about cleaning, care, maintenance and hygiene not just mean the tank, or area where the goods will, but equally important is the area of the cabin. Seats should be cleaned, the dashboard, etc., it can also be a source of bacteria and germs that can be transferred to the tank.
For interior cleaning, which as noted is essential do it daily, There are many tools, products and systems to make your truck in perfect condition, no germs or bacteria, performing deep cleaning in your Cambion or cistern.
Regarding the exterior cleaning, might appear to be less important than the inner, but it is equally important, for two reasons:
1- The projected image to customers and prospects. This is a very important, since a truck at first sight is dirty or unkempt, As will be understood that inside, the company that owns the vehicle or the carrier does not care what's in your truck, how to get the goods, which can make customers wary of their services, professional capacity, and this damaged his business view haulage.
2- The conservation status of the products that are transported. A dirty truck is a hotbed of germs; if the truck is dirty inside clearly occurring germs will GreaterThan that bacteria that may cause contamination outside; but if a vehicle has mud, dirt, fat, etc.. outwardly, by direct contact with people can simply transfer or material, may become focus of germs at home and abroad.
Every day more people choose to travel in transport alternative to the car, such as aircraft, trained o bus.
Decision-making about traveling with a transport or otherwise does not depend exclusively on prices, but come into play other service characteristics qualitative, as is the comfort during the ride, appearance transport (internal and external), etc..
Regarding the Exterior cleaning buses, is a very important aspect to consider when offering services passenger. The look of the vehicle "enters the eye", is what the user sees, has a decisive influence on the purchase decision process and is a significant added value for users.
They say a picture is worth a thousand words; applied to this case, a vehicle with an appropriate image builds confidence, credibility, neatness, taste for things well done; the customer feel that the company cares, who cares about your comfort, reflecting a professional and expert.
There is a person a clean vehicle, probably think that is just as clean inside, and that will be a positive step in the decision process of purchasing the ticket to move.
However, If a person sees a dirty car, there a high probability that this ride desist conveyance or the company that owns the vehicle.
And not only that, but there can be a multiplier effect and diffuser, whereby, a person who sees a dirty car and does not like not only not hire that company but their disgust or disappointment spread among their relatives, they also want to travel with this company; Recent studies show specifically that each person dissatisfied with a product or service, it shall notify 8 different people, so the loss of potential customers is abysmal, hence the importance of taking good care of the image we project
If you want your coach to point and so you can make the right service to your customers you have to make such a periodic review: Oil changes, filters, tires… Without which it would be possible to have your vehicle ready or able to perform smoothly the daily services. These revisions you make to your vehicle in part will ensure the health of himself and of course the durability of it.
Same with the external and internal cleaning of your coach. And incredibly there are still bus companies that develop this work without any planning. There planings cleaning adapted to the needs of each vehicle. The vast majority of companies simply say “clean vehicles daily” and believe me clean to clean without a controlled planing is a very short vision of a long process essential for preserving your coach. The main consequences of "clean without criteria" are:
My intention is to wake up now and start planing develop a cleaning adapted to your needs, periodically and controlled. What you can do in a spreadsheet type Excel, with vehicle numbering, with the type of cleaning to do. It notes that this cleaning depends on the age of the vehicle. A new vehicle has needs and a vehicle with many years, other.
The idea is that in the same way you control oil changes, filters, reviews, itv…Also you can control all aspects of cleaning your coach both exterior and interior. Planning and control ensures that your coach will always be ready and your guests have a pleasant feeling not only the external image as the pleasant atmosphere found inside: cleaning + order + image = added value for your customer. In short, the lower cleaning planning criteria will ensure the long life of your coach.
You've done the planing of interior and exterior cleaning of your coaches? What are you waiting for?
For more information on topics related to the cleanliness of your coach I invite you to come in www.JmbGrupo.com and also on our YouTube channel by clicking www.YouTube.com/jmbgrupovideo. And to keep abreast of the latest news @jmbgrupo us on www.Twitter.com/jmbgrupo and www.Facebook.com/jmbgrupo
If I can help leave your comments or send an email to calidad@jmbgrupo.com
Claudia Araujo
Marketing Director
Directora del SIG * the JMB
(*) Integrated Quality System to ISO standards 14001:2004, ISO 9001:2008, OHSAS18001:2007