It was ten in the morning on a beautiful summer Sunday when the phone rang.. When responding, I met a somewhat surprised person: «Hello... Sorry to bother you on a Sunday. Actually, I called thinking that no one was going to answer me. "My intention was to leave a message.".
Although on Sundays we rest, I told him to go ahead: «I have my cell phone always operational. What can I do for you?».
When he started telling me, I noticed some stress and anxiety in his voice. It was the owner of a transportation company and, really, I was desperate:
I can't take it anymore. I'm exhausted, I run everywhere and my phone is smoking.. my day should have 50 hours. I have problems with some deliveries, Brexit, truck maintenance, not to mention one that is broken down at the border, And on top of that there is a lack of drivers... All this leaving aside the fact that I have a family and personal obligations., Of course.
The last straw fell on Friday, when my best client called me and told me: «Mira, no you are offended, "But I don't want my product to travel in your DIRTY TRUCK.". That struck a chord with me..
My top priority has always been to offer the best service to my clients and fulfill my commitments to them.. I never thought they would care if the trucks were more or less dirty.
The truth is that all my daily hassles and lack of time have meant that I have never prioritized the issue of cleaning the fleet.. Of course I want my trucks to be clean., but there are more urgent matters, how to arrive on time and attend to what they ask of me. I can't take trucks off the road to wash them or leave one sitting for too long while they clean it..
The next day I showed up at their facilities and met a simple person, close and very active. His company was modern and had a beautiful image; further, It had several pavilions where they also did logistics.
I observed that there was a continuous traffic of trucks loading and unloading, forklifts everywhere, a brutal traffic department and everything technologically very up to date. However, It caught my attention that the fleet of trucks, despite being relatively new and modern, it was very very dirty. I couldn't believe what I was seeing, there was no coherence between the company that had, your image, its modernity, and that neglected aspect of the fleet.
Imagine that you are a transport businessman who works piecework to reach everything and offer the best service to your clients., and suddenly one of them comes and jumps you: "I don't like being associated with trucks as dirty as yours.".
That couldn't be, so I started immediately. At JMB we believe that all transport companies, no matter what the size of your fleet is, They should know how to keep their vehicles clean and do this easily, fast and sustainable.
So, I started to analyze times, schedules, the complicated cleaning processes that they sometimes carried out... And I saw that all this led to unproductive processes and great losses of time and money to try to maintain a fleet that, to top it off, was deteriorating very quickly.
I told him how he could put an end to that waste by implementing simple washing processes., fast and also respectful of the environment and people.
I knew that this terrain was something completely unknown to him., and he would never have discovered it if it had not been for that call from his main client "that broke the camel's back". But he was an open-minded person who wanted the best for his business., and he immediately got the idea: It was time to make a radical change in the washing process of your trucks.
The 23 December at nine in the morning I received another call from him:
Imanol, you have changed my company's life. Thank you for listening to me that Sunday and for offering me a solution tailored to what I needed.. I have no words. You met me at a time of great stress and many headaches., and you took away one of the most serious problems from me, which was to keep the trucks clean quickly.
Ya ves, one focuses on trying to arrive on time and offering the best service, but it leaves important issues along the way, like this cleaning.
Today we are a more productive company, We no longer waste time washing the trucks and I feel very proud when I see them so clean on the road. Now, besides leaving on time, we have managed to make them go impeccable. Thank you very much and Merry Christmas.
And you, how do you do it?
Are you so busy putting out fires that you barely have time to think about keeping your fleet clean??
¿When you see your fleet on the road, Do you think it has the visual impact you want??
¿Your fleet transmits the essence of your company?
If you are determined to make a radical change in the washing and cleaning of your trucks
Call us or send us a WhatsApp
My name is Imanol Bueno and I will be happy to tell you what you need about the JMB washing system. With it you can achieve all this: